Hello! How can we help you?

What is the normal job scope of cleaning service?

What if a service provider cancels a confirmed booking?

What if I’m not happy with the cleaning?

Is there anything the service providers cannot do?

What if I want to cancel a service request that has already been confirmed?

How do I contact the service provider?

My service provider hasn’t turned up, what do I do?

The app says 3.5 hours for a 3-room apartment but I want to book a 4 hour job, how do I do that?

I have a dog, are service providers comfortable to work in the presence of pets?

What is the minimum duration I can book?

How do I extend the duration of a service?

Can I request for a change to my service provider if I am not satisfied?

What are ad-hoc and recurring bookings?

What equipment do I need to provide?

What is a deep cleaning service?

I need my sofa steam cleaned. Is that something they can do?

How long does it take?

What is a deep cleaning service?

What is the normal job scope of laundry service?

One item is damaged/missing, what do I do?

I need curtains to be taken down and installed. Can that be done?

Are my clothes washed along with someone else’s?

Can you get a stain out for me?

What is the turnaround time?

What is the delivery charge?

How does it work?

Do you provide repair and maintenance service reports after completion of each service?

Do you offer emergency air conditioning repair services in Singapore, and what are your response times in such cases?

Can I do regular maintenance on my air conditioning unit myself, or do I need to hire a professional?

How much does it cost to service or repair an air conditioning unit in Singapore?

What are the signs that my air conditioning unit needs servicing or repairs?

How often should I service my air conditioning unit?

What is the normal job scope of air condition servicing?

What is the normal job scope of handyman service?

What handyman services do you provide?

What if I am not happy with the quote?

How do I pay the handyman?

How do I get in contact with my handyman?

Do I have to pay the $50 visitation charge too?

How do I know how much it will cost?

What is the minimum duration I can book?

What is the normal job scope of cooking service?

Do you cater for all cuisines?

Will the service provider buy the ingredients?

How can I provide feedback on a Service Provider/Tasker?

How much does the service cost?

What if the Service Provider does not show up at the appointed hour or cancel the booking?

Can I cancel a confirmed booking?

Can I reschedule my booking?

How do I rehire a Service Provider/Tasker?

How do I request for more than one Service Provider/Tasker?

Can I request the Service Provider/Tasker to do more tasks that were not mentioned in the original booking?

Should I contact the Service Provider/Tasker after my request is accepted?

How do I know the matched Service Provider/Tasker is the best for me?

Can I trust the Service Provider/Tasker who accepted my request?

What happens to my request after booking?

How far in advance can I make a booking?

Can I edit the task request or description after submitting the request?

What information should I add in the task description box?

What kind of services can I request for?