We are Sendhelper, the #1 Singaporean Home Services Brand

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Kitchen

• Mop the floor
• Wipe cooking stove and exterior of all outside appliances
• Wipe outside of all cabinets and work surface
• Wash basin (provided it is empty)
• Wash dishes
• Empty bins

Bathrooms

• Clean and disinfect bathtub/shower, basin and toilet bowl
• Wash and dry bathroom floor and walls
• Clean all mirrors
• General tidy up
• Empty bins
  
  

Living Areas

• Vacuum and mop the floor
• Dust and wipe down all accessible surfaces and furniture
• Wipe down mirrors
• General tidy up

Bedrooms

• Vacuum and mop the floor
• Dust and wipe down all accessible surfaces and furniture
• Wipe down mirrors
• Change bed linen
• General tidy up

Additional Tasks

• Clean windows* and grilles (rotational basis)
• Clean doors and metal gate (rotational basis)
• Ironing (for 3 hours service only and subject to a maximum of 10 pieces per visit)

*Job scope does not include cleaning of ceiling and wall fans, high windows and grilles, exterior of windows and grilles of high-rise apartments or homes with more than one level, curtain rails, shifting of furniture, removal of renovation debris, laundry and packing of personal items.

Please note: Not all tasks will be completed in one session. This will depend on the number of hours booked per session and the condition of the premises to be cleaned.

Bedroom & Living Room

• Vacuum & mop floors
• Wipe all furniture, tabletops, and other fittings
• Wipe inside of wardrobe (if empty)
• Clean & polish all mirrors

Balcony

• Vacuum & mop the floor
• Dust & clean furniture (if any)

Kitchen

• Wash the floor
• Wipe surfaces
• Wash & disinfect basin
• Clean exterior of oven, stove, and refrigerator
• Wipe inside of cabinets, if empty

Bathroom

• Clean & disinfect bathtub, toilet bowls, sinks & other fittings
• Wash toilet floor and wall tiles
• Remove stains (if any/possible)
• Clean & polish all mirrors

Others

• Clean all windows (interior/exterior where possible) and grilles
• Wipe and clean all ceiling lights and fans

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Inspection & Troubleshooting

• Troubleshoot faults in the air conditioning system
• Recommend appropriate repair actions
• Provide quotation on repair or replacement of faulty parts

General Maintenance

• Clean air filter, front panel and cover
• Check deodorising and purifying filter
• Clean blower wheel and fan blade
• Clean indoor evaporator coil
• Clean indoor drainage tray for wall mount fan coil
• Vacuum drainage pan
• Brush outdoor compressor coil
• Lubricate motor bearing
• Check compressor suction and discharge gas pressure
• Check and fix loose electrical wiring

Chemical Wash & Gas Top Up

• Technicians may recommend cleaning of fan coils, water trays and air filters with a chemical based solution for effective cleaning of internal parts.
• Refrigerant refill may be required depending on the condition of the units.

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Collection

• Arrive at the customer’s chosen location for laundry pick-up
• Count the number of laundry items
• Uninstall, remove and weigh curtains
• Sort clothes and curtains in carry bags
• Tag each bag for reference
• Transport items to the partner’s laundry washing facility

Washing

• Wash/Dry clean clothes/curtains at the partner’s laundry facility

Delivery

• Arrive at the customer’s chosen location for laundry delivery
• Deliver clean clothes and curtains packed in bags
• Install curtains back
• Cross check for missing items

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Electrical Work

Inspection & Troubleshooting

• Troubleshoot faults in switches, wiring, lights, power outlets and electrical system
• Recommend appropriate repair actions
• Provide quotation on repair or replacement of faulty parts

Fixing

• Fix power failure and short circuit tripping issues
• Install LED lights, ceiling, outdoor and garden lighting
• Repair or replace switches and power outlets
• Repair or replace light fixtures and wiring
• Repair or replace ceiling fans
• Repair or replace electrical appliances like microwave oven, induction stove, refrigerator, water heater, water purifier, television, washing machine etc.
• Upgrade wiring and electrical panels

After Sales Service Support

• Up to 60 days of workmanship warranty

Plumbing

Inspection & Troubleshooting

• Troubleshoot plumbing problems
• Recommend appropriate repair actions
• Provide quotation on repair or replacement of faulty parts

Fixing

• Install, repair, replace leaking kitchen faucets and fixtures
• Install, repair, replace bathroom and toilet fittings and fixtures
• Remodel bathrooms
• Repair burst pipes
• Repair or replace water heater
• Repair and renovate rubbish chute
• Unclog drains and sink

General Assembly & Repairs

• Fix drawers and loose screws
• Fix padding for furniture
• Install and assemble home furniture
• Repair wardrobe
• Repair kitchen and storage cabinets
• Repair doors and locks
• Repair sliding doors and tracks
• Repair or replace door knobs, latches and hinges
• Repair or replace glass door panels

Renovation & Painting Service

• Job scope will be advised by the Service Partner depending on the nature of the home project

After Sales Service Support

• Up to 60 days of workmanship warranty

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Grocery Shopping

• Buy groceries and food ingredients for cooking upon request

Meal Preparation

• Clean up kitchen countertop to ensure the area is hygienic
• Set up workstation with food ingredients and cooking equipment
• Ensure proper connection of electric cooking appliances as a safety measure
• Prepare ingredients to use in cooking (peeling and chopping of vegetables, washing and cutting meat etc.)
• Monitor the progress while the food is being cooked
• Transfer cooked food to serving dishes

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Presentation and Storage

• Present the food on the table
• Pack food in containers, label and store them in refrigerator or freezer

Clean up

• Wash and dry cooking utensils
• Wipe cooking equipment
• Wipe the workstation to remove food particles and stains
• Collect rubbish in a trash bag and dispose it of in the designated bin

Exception: Job scope does not include sweeping and mopping of kitchen floor, cleaning cabinets, deep cleaning of stove, oven and refrigerator and washing of plates and serving dishes.

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General Home Care

• Feed, shower, toilet, change diaper and dress
• Support movement in and around home and reduce fall-risk
• Assist with home and outdoors exercises
• Monitor medication dosage and timing
• Purchase meals or food ingredients as per the diet plan
• Escort to clinics and hospitals

• Grocery shopping
• Office/home parcel delivery
• Packing
• Home decoration and organisation
• Airport pick-up
• Moving and rearranging furniture
• Heavy weight lifting
• Move-in/move-out transport

‍Exception: We are not accepting babysitting and pet care service requests currently.