Managing your bookings
Help with managing your bookings
6 articles in this collection
How can I book a service?
Choose a service category that fits your requirementsEnter date, time and address of your locationChoose the duration if you are requesting for hourly servicesChoose recurring if you would like to ...
October 07, 2020
What happens after I book a service?
You will receive an email once your request has been accepted and confirmed by a suitable service provider. You will now be able to communicate with the service provider via ...
October 07, 2020
Can I cancel my booking?
You can cancel a booking without a penalty before a service provider accepts your request. In the event that your request is accepted, cancellation charges will apply pertaining to each ...
October 07, 2020
Can I reschedule my booking?
You can communicate with the Service Partner via the call/chat options in the app and mutually agree upon a revised job time and reschedule directly in the app. If you’re ...
October 14, 2020
Can I extend the service duration after booking?
You can extend the service duration via the app in 30-minute slot before the Service Partner marks the job complete. Simply press on the 3 dots in the top right-hand ...
October 14, 2020
Can I reduce the service duration after booking?
You can amend the service duration until a service partner accepts the booking in the app. If you are unable to estimate the actual duration, request for minimum number of ...
October 14, 2020
ADDRESS:
1 Paya Lebar Link, #12-01/04, Paya Lebar Quarter, Singapore 408533