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What if the service provider does not show up at the appointed hour or cancel the booking?

September 7, 2023

We strive to maintain the highest professional standards and ethics. However in case of any unforeseen circumstances, if there is a 'no-show', please inform us immediately via the app or hotline and we will assist in finding you a replacement at the soonest. We maintain our service providers pool to strict quality standards and de-register helpers who are not performing to standard including persistent no-shows.

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Send us an email

Send us an email and we’ll respond within 2-3 business days.

[email protected]

Give us a call

Our hotline is available Monday-Friday 8:00 am to 8L00 pm SGT time.

+65 9387-5891

Alternatively, you can contact us via Whatsapp.

1 Paya Lebar Link, #12-01/04, Paya Lebar Quarter, PLQ, #1, Singapore 408533

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