Managing your payments
Help with adding and managing payment methods.
6 articles in this collection
What payment methods do you accept?
We accept credit and debit card payments. Alternatively, you can purchase SendPay credits upfront to be paid for future bookings. SendPay is more economical as you get extra credits when ...
October 07, 2020
How can I add a payment method?
Tap on the triple bar on the homepage of the appGo to ‘Accounts’ to add a payment method
October 07, 2020
How can I delete a payment method?
Tap on the triple bar on the homepage of the app. Go to ‘Accounts’ to add a payment method Before removing an existing payment method make sure you add a new payment ...
October 07, 2020
How can I get extra credits by purchasing SendPay credits?
To enjoy extra credits: Tap on SendPay tab in the appYou can either add credits or purchase a set of credits, simply tap on ‘BUY’ Purchasing a set of credits will entitle ...
October 07, 2020
Can I pay cash to the service provider instead of giving my credit card information?
Our service providers do not accept cash for services delivered. Moreover, cashless payments are safe and secure. Also you will receive receipts for every payment done through Sendhelper platform which ...
October 07, 2020
Why was my payment declined?
If you receive an email stating ‘Payment Declined’, it may be due to the following reasons: Credit or debit card expiredCredit or debit card deactivatedInsufficient funds in the existing payment method In ...
October 07, 2020
ADDRESS:
1 Paya Lebar Link, #12-01/04, Paya Lebar Quarter, Singapore 408533