Can I request for a change to my service provider if I am not satisfied?

Of course! Should you be unsatisfied for whatever reason and would like to change your service provider, please contact us on info@sendhelper.com or +65 93875891 (Call/Whatsapp) and we will help to arrange a suitable replacement. We take feedback seriously so that we can share this with the service provider concerned. Service providers must maintain consistently high ratings to remain on the Sendhelper platform.