Hello! How can we help you?

I can’t login to my account. What should I do?

March 9, 2023

Please ensure you are logging in using the same email address and password that you used to create your account. If you are still fail to log into your account, please go through the following steps:

  1. Check for internet connectivity. Log-in may fail due to poor connectivity
  2. Reinstall or update the app
  3. Restart the device and log in again

If the problem persists, please email us on info@sendhelper.com

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Our hotline is available Monday-Friday 8:00 am to 8L00 pm SGT time.

+65 9387-5891

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