Data Deletion Policy Statement

1. General

Sendtech Pte. Ltd. (the “Company”) respects your legal rights to personal data protection when collecting, using, transferring, storing, accessing and correcting personal data. It is our policy to comply with the requirements of the Singapore Personal Data Protection Act 2012 (“PDPA”). In doing so, we will ensure compliance by our staff to the standards of security and confidentiality in line with industry standards. This Personal Data Protection Policy Statement (“PPS”) explains our policy and practices.

2. Deletion of personal date

Personal data will be removed permanently within 48 hours of receiving the request from a customer. The process mentioned below is followed by the Company to erase personal data from the database:

a)  Customer initiates data deletion request by sending their registered email address to the Data Protection Officer on privacy@sendhelper.com

b)  The Data Protection Officer will verify the customer’s account ownership and acknowledge the request.

c)  The Data Protection Officer will delete the customer’s personal data from the database and stop future marketing communications with the customer within 48 hours of receiving the request.

d)  The Data Protection Officer will send an email to the customer to confirm the deletion of their personal data.

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