Sendhelper - Hiring a cleaner in the time of Covid-19: What you need to know

Hiring a cleaner in the time of Covid-19: What you need to know

Hiring a cleaner in the time of Covid-19: What you need to know

Can't decide on hiring a cleaner during the pandemic?

After introducing 'circuit breaker' as a social distancing measure to stop further outbreak of coronavirus in the country, the Singapore government deemed home cleaning as a non-essential service. The announcement restricts professional cleaners from accessing customers’ homes. An exemption, though, was made for disinfection service which is permitted.

Health and hygiene experts recommend thorough and regular cleaning to keep homes safe from viruses and other germs. Unfortunately, interruption of cleaning services has added to the woes of customers who have been relying on professionals to clean their homes and keep from the hassle of household chores.

Concerns affecting customers’ decision-making

All of us are concerned about allowing a member of the public in our homes at a time when social distancing is the norm. It is a basic precaution to keep everyone - yourself, your family and the service provider - safe and healthy. However, it is also necessary to have a clean and tidy home to evade the contagious coronavirus.

Such restriction of work draws professional cleaners to severe financial hardship. While the government has announced several financial assistance schemes to help them cope with these difficult times, nearly all of them prefer getting back to normal work and regular income-generation.

It is also common to hear stories of customers being empathetic toward professional cleaners who sustain on this single income stream. Several Sendhelper customers too have offered to continue paying their cleaners while the services remain temporarily suspended. Such gestures evidence the warm relationship they share with our service partners.

Recommendations on hiring a cleaner

We expect home cleaning to resume after the extended circuit breaker period, but with caution and care. If you have been using the services of a freelancer directly, you should ensure that the cleaner is a professional who is taking all the precautionary measures issued by the Ministry of Health, Singapore.

You will have absolute peace of mind by hiring a cleaner through Sendhelper. All service providers on Sendhelper have to follow strict safety measures to keep themselves and customers safe. Some of the safety measures include:

  • Daily body temperature submission
  • Use of masks and gloves while at work
  • Application of hand sanitizers before, after and during work
  • Use of TraceTogether app as recommended by the government

Advance bookings for home cleaning open

We are now accepting advance booking for home cleaning services in June 2020. Booking early will help you plan your schedule upfront and also secure your preferred slot before reopening rush kicks in. We will also assist you to reschedule your job in case your calendar changes.

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