Cleaning standards and methods differ from person to person, they are subjective.
The key to minimizing these issues is to share your expectations upfront with our service providers. From what clothes to use in which area, to how you want the floors to be cleaned, with which cleaning solution and even sequence of cleaning your home. Please take some time to share these expectations with our service providers so there is no confusion.
That said if you are not totally satisfied with the cleaning, just let us know within 24 hours of your cleaning session. We'll review your request and work out a preferred solution for you!
Send us an email and we’ll respond within 2-3 business days.
Our hotline is available Monday-Friday 8:00 am to 8L00 pm SGT time.
Alternatively, you can contact us via Whatsapp.