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The service providers for general home cleaning do not steam clean, perform carpet cleaning or cleaning of heavily soiled areas and mould. These activities require our deep cleaning service.  

The following are also not within the scope of general home cleaning:  

• Exterior window cleaning for high rise apartments 
• Ceiling cleanings not done from a safe position 

• Deep stain removal 
• Pest infestation removal (rats / lizards / cockroaches etc) 
• Pet or pet related cleanings (pet poo, urine, fleas, ticks) 
• Hand Washing of laundry, table cloths, floor rugs etc 
• Lifting and moving heavy furniture or vacuuming and dusting areas outside of normal reach (essentially anything that endangers their physical well-being that can compromise their safety).